Customer service

Contact Samtrygg customer service

Real people. Fast answers.

Do you have questions about renting out, renting a home, contracts or payments? Call, email or chat with us. We help both landlords and tenants all over Sweden.

Available weekdays 09–17

We're listening

How would you like to reach us?

All calls, emails and chats are handled by our Stockholm team — no bots, no call centres.

01 · Call us

Fastest route — speak with an advisor

Direct line to our team. Average wait under 90 seconds.

010-884 80 00 →

Mon–Fri 09–17

02 · Email us

For cases that need documentation

Attach files, contracts or screenshots. We reply on weekdays 09–17.

kundtjanst@samtrygg.se →

Maybe your answer is here?

How does the rent guarantee work?→ What does Samtrygg cost?→ Do I need BRF approval?→ Guide for letting with Samtrygg→ What is an inventory list?→ What if my tenant doesn't follow the rules?→

Linda & the team

Samtrygg Customer Support · Stockholm

"We've all rented or subletted ourselves — so when you reach out, we know exactly what you mean."

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Contact Samtrygg customer service

How would you like to reach us?

Fastest route — speak with an advisor

For cases that need documentation

Maybe your answer is here?

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